Katja S.
About Katja S.
Katja S. serves as the Customer Operations & Engagement Manager at air up, where she has worked since 2021. She has prior experience in customer management and support roles at nexMart GmbH & Co. KG and moovel Group, and holds a degree in Romance Languages and Vocational Education from Universität Stuttgart.
Current Role at air up
Katja S. serves as the Customer Operations & Engagement Manager at air up. She has held this position since 2021 and has contributed to the company's customer engagement strategies and operational efficiency. Her role involves overseeing customer interactions and ensuring a high level of service delivery.
Previous Experience at air up
Prior to her current role, Katja S. worked at air up as a Customer Manager for 10 months in 2021. In this capacity, she focused on enhancing customer satisfaction and managing customer relationships, contributing to the overall customer experience.
Experience at nexMart GmbH & Co. KG
Katja S. has a background in customer support from her time at nexMart GmbH & Co. KG. She worked as a Customer Support Specialist from 2019 to 2020 for one year in the Stuttgart region. Additionally, she was a Working Student at the same company for one month in 2019, gaining foundational experience in customer service.
Experience at moovel Group
Katja S. worked as a Working Student at moovel Group from 2017 to 2019 for two years in Stuttgart und Umgebung, Deutschland. This role provided her with valuable insights into customer operations and engagement within a dynamic work environment.
Education at Universität Stuttgart
Katja S. studied at Universität Stuttgart from 2015 to 2019, where she focused on Romanische Sprachen, Literaturen und Linguistik (Italian, French) and Berufspädagogik. Her education equipped her with linguistic skills and pedagogical knowledge, enhancing her capabilities in customer engagement and communication.