Abhi Shena Permal
About Abhi Shena Permal
Abhi Shena Permal is a Quality Analyst I at AirAsia, specializing in software reliability and performance. He holds a Bachelor's degree in Computer Software Engineering from Universiti Malaysia Pahang and has experience in various quality assurance roles.
Work at AirAsia
Abhi Shena Permal serves as a Quality Analyst I at AirAsia, a position held since 2022. In this role, he is responsible for ensuring the reliability and performance of mission-critical software applications for the AirAsia Superapp. Abhi manages multiple projects simultaneously, demonstrating his ability to handle complex tasks in a fast-paced environment. His work involves defect management, where he documents and reports defects using tools such as JIRA and Confluence. He operates in a hybrid work model based in Sepang, Selangor, Malaysia.
Education and Expertise
Abhi completed his Bachelor's degree in Computer Software Engineering at Universiti Malaysia Pahang from 2017 to 2021. His educational background provided him with a solid foundation in software development and quality assurance practices. Prior to this, he studied Biology at SMK St Anthony Teluk Intan, where he achieved his STPM in 2016. This diverse educational experience contributes to his analytical skills and technical expertise in software testing.
Previous Work Experience
Before joining AirAsia, Abhi held several positions in the software testing and quality assurance field. He worked as a Software Test Engineer at Beyondsoft (Malaysia) Sdn. Bhd. for 11 months in 2021-2022. Prior to that, he was an Associate Quality Assurance Analyst at Hitachi eBworx Sdn Bhd for 5 months in 2021. His career began as a Product Sales Support Representative at Speedhome.com in 2020, where he worked for 8 months. These roles have equipped him with a broad range of skills in software testing and customer support.
Project Management and Agile Participation
Abhi has demonstrated strong project management skills by handling six projects simultaneously while working at AirAsia. He actively participates in agile ceremonies, including sprint planning, daily stand-ups, and retrospective meetings. His involvement in these agile practices enhances team collaboration and project efficiency. Additionally, he utilizes Quantum Metric to analyze user issues in the production environment, contributing to improved software performance.