Airin Santry Zoraya
About Airin Santry Zoraya
Airin Santry Zoraya is a Commercial Operation Executive in the Commercial Department at AirAsia, where she has worked for over 11 years. She specializes in project management, market research, and collaboration with various teams to enhance business performance.
Work at AirAsia
Airin Santry Zoraya has a long-standing career at AirAsia, where she has held multiple roles since 2011. She currently serves as a Commercial Operation Executive in the Commercial Department, a position she has held since 2013. In this role, she leads the planning, management, execution, and evaluation of projects, ensuring that processes align with company goals. Prior to her current position, she worked as a Guest Service Assistant and later as a Guest Service Analyst in the Customer Experience Department. She also served as a Regulatory Affair Officer in Airport Government Regulatory Relations for a brief period in 2013.
Education and Expertise
Airin Santry Zoraya studied at Binus University, where she earned a Bachelor's degree in Marketing and Business Management from 2013 to 2015. She also attended Sekolah Tinggi Pariwisata Bandung (NHI), studying Management from 2007 to 2010. Her educational background equips her with the skills necessary for conducting market research and identifying emerging trends in both domestic and international markets.
Background
Airin Santry Zoraya began her career at AirAsia as a Guest Service Assistant at CGK Airport, where she worked from 2011 to 2012. She transitioned to various roles within the company, gaining experience in customer experience and regulatory affairs. Her career trajectory reflects her commitment to the aviation industry and her ability to adapt to different operational needs.
Achievements
In her current role as a Commercial Operation Executive, Airin Santry Zoraya guides both short and long-term objectives to align with business needs. She collaborates with various teams, including route revenue, marketing, and sales, to develop strategies aimed at boosting passenger numbers and revenue. Additionally, she builds relationships with local governments and authorities, which is essential for her role in commercial operations.