Ajil Thomas
About Ajil Thomas
Ajil Thomas serves as a Duty Manager at AirAsia, a position he has held since 2009. He has a background in customer service and holds a Bachelor of Science degree from Union Christian College.
Work at AirAsia
Ajil Thomas has served as a Duty Manager at AirAsia since 2009. With over 15 years of experience in this role, he oversees daily operations and ensures compliance with company standards. His responsibilities include managing staff, coordinating flight schedules, and addressing customer inquiries. His extensive tenure at AirAsia highlights his commitment to the airline's operational success.
Education and Expertise
Ajil Thomas earned a Bachelor of Science degree from Union Christian College, where he studied from 2003 to 2006. Additionally, he attended the School of Airlines and Travel Management in 2006, enhancing his knowledge in the aviation and travel sectors. His educational background provides a solid foundation for his career in airline operations and customer service.
Background in Aviation
Before joining AirAsia, Ajil Thomas worked as a Guest Services Agent at Kingfisher Airlines from 2007 to 2009 in Kochi, Kerala, India. His role involved assisting passengers and ensuring a positive travel experience. He also gained experience as a Customer Relations Executive Trainee at Air Arabia for four months in 2006, where he developed skills in customer service and relations.
Career Progression
Ajil Thomas began his career in the aviation industry as a Customer Relations Executive Trainee at Air Arabia in 2006. He then transitioned to Kingfisher Airlines, where he worked for two years before joining AirAsia. His career trajectory reflects a steady progression within the airline sector, focusing on customer service and operational management.