Aqeera Lim
About Aqeera Lim
Aqeera Lim serves as the Personal Assistant to the Chief Executive Officer at airasia, a position she has held since 2019. With a background in events, brand, and communications, she has been with the company since 2015 and has prior experience in customer support roles.
Work at AirAsia
Aqeera Lim has been employed at AirAsia since 2012, holding various positions over the years. She started as a Live Chat Officer in the Quality and Customer Support department from 2012 to 2013. Following this role, she served as a Customer Relationship Management Officer from 2013 to 2015. In 2015, she transitioned to the role of Events Executive in Brand and Communications, where she has worked for nine years. Since 2019, she has also taken on the responsibilities of Personal Assistant to the Chief Executive Officer, contributing to the executive team in Kuala Lumpur.
Education and Expertise
Aqeera Lim completed her Bachelor of Arts at Limkokwing University of Creative Technology, studying from 2009 to 2011. Prior to this, she attended Limkokwing University for a year from 2007 to 2008. Her educational journey began at Sultan Ibrahim Girls School in Johor Bahru, where she studied from 2002 to 2006. This educational background has provided her with the skills necessary for her roles in customer support and executive assistance.
Background
Before joining AirAsia, Aqeera Lim worked at JW Marriott as a Front Office Assistant for three months in 2011. Her career in customer service began at AirAsia, where she initially focused on live chat support before advancing to customer relationship management. Her diverse experience in the hospitality and aviation industries has equipped her with a comprehensive understanding of customer service and executive operations.
Career Progression
Aqeera Lim's career at AirAsia reflects a steady progression through various roles. Starting as a Live Chat Officer, she gained valuable experience in customer support, which led to her promotion to Customer Relationship Management Officer. Her continued growth within the company culminated in her current positions as Events Executive and Personal Assistant to the CEO, showcasing her adaptability and commitment to her professional development.