Azinan Ayub
About Azinan Ayub
Azinan Ayub is an IT Operations Manager at AirAsia, with a strong background in IT service management and coaching. He holds a Bachelor's Degree in Computer Software Engineering and has experience in various IT roles, including positions at Dell and Intel Corporation.
Current Role as IT Operations Manager
Azinan Ayub has been serving as the IT Operations Manager at AirAsia since 2017. In this role, he oversees IT operations, ensuring efficient service delivery and alignment with organizational goals. His responsibilities include managing IT services, implementing best practices, and maintaining high standards of operational performance.
Previous Experience at AirAsia
Prior to his current position, Azinan worked at AirAsia as a Subject Matter Expert (SME) in IT Operations from 2014 to 2016. During his tenure in Penang, he contributed to the development and implementation of IT processes and service-level agreements (SLAs) tailored for the aviation industry.
Educational Background
Azinan Ayub studied at Universiti Teknologi MARA, where he earned a Diploma in Information Science/Studies from 2003 to 2006. He furthered his education at the Industrial University of Selangor, obtaining a Bachelor’s Degree in Computer Software Engineering between 2007 and 2009. He also attended the Technical Institute of Penang, where he completed his primary education in Science from 2001 to 2002.
Expertise in IT Operations
Azinan possesses expertise in managing and implementing Service-Level Agreements (SLAs) within the aviation sector. His strong coaching skills enhance team performance and operational efficiency in IT operations. His background in ITIL provides him with the necessary framework for managing IT services effectively.
Professional Experience at Dell and Intel
Before joining AirAsia, Azinan worked at Dell as a Custom Factory Integration Specialist for nine months in 2010. He also served as a Software Configuration Management Engineer at Intel Corporation from 2010 to 2011. These roles contributed to his comprehensive understanding of IT operations and service management.