Balaji Pillai
About Balaji Pillai
Balaji Pillai is a Senior Cabin Crew member at AirAsia, where he has worked since 2013. He previously served as cabin crew for Malaysia Airlines and has experience in hospitality as a front desk executive.
Work at AirAsia
Balaji Pillai has been employed at AirAsia since 2013, serving as a Senior Cabin Crew member. His role involves ensuring passenger safety and comfort during flights, as well as providing high-quality customer service. With over 11 years of experience at AirAsia, he has developed a strong understanding of the airline's operations and customer service standards.
Previous Experience in Aviation
Before joining AirAsia, Balaji Pillai worked at Malaysia Airlines from 2011 to 2012 as a cabin crew member. His experience in Kuala Lumpur provided him with foundational skills in passenger service and safety protocols, which he has carried into his current role.
Education and Training
Balaji Pillai studied at the Frankfinn Institute from 2009 to 2010, where he received training relevant to the aviation industry. This education equipped him with essential skills for his career in cabin crew services. Additionally, he attended Ges Hal Junior College and High School in 2011.
Early Career in Hospitality
Prior to his aviation career, Balaji Pillai worked as a Front Desk Executive at Sarovar Hotels & Resorts for four months in 2010. This role provided him with valuable customer service experience in the hospitality sector, which has been beneficial in his subsequent roles in aviation.