Chancy Qiuchen L.
About Chancy Qiuchen L.
Chancy Qiuchen L. is a Product Manager at AirAsia with extensive experience in the APAC market, including roles in UX research and web development. He holds certifications in project management and has a background in digital experience design.
Current Role at AirAsia
Chancy Qiuchen L. has been serving as a Product Manager at AirAsia since 2020. In this role, he focuses on the Southeast Asia market, leveraging his extensive knowledge of the APAC region. His responsibilities include overseeing product development and implementing strategies to enhance user engagement. He has played a significant role in projects such as integrating last-mile delivery services for airasia Xpress with third-party logistics partners, which has improved operational efficiency.
Previous Experience in Product Management and UX
Before joining AirAsia, Chancy worked in various roles that contributed to his expertise in product management and user experience. He was a UX Researcher at GE Aviation for five months in 2019 and held positions as a UI/UX Designer at HOME789 and the University of Sydney. His experience also includes a role as a Managing Consultant at Capgemini, where he worked for three months in Beijing, China. These positions have equipped him with a strong foundation in user-centered design and product strategy.
Educational Background
Chancy Qiuchen L. has a diverse educational background, having studied at multiple institutions. He attended the University of Liverpool and the University of Sydney, where he gained knowledge in relevant fields. Additionally, he studied at Xi'an Jiaotong-Liverpool University. This educational foundation has supported his career in product management and UX design, providing him with the skills necessary to excel in his current role.
Certifications and Skills
Chancy holds certifications in PMI-PMP® and Scrum.org-PSM®, which demonstrate his proficiency in project management and agile methodologies. His skills are complemented by an entrepreneurial mindset focused on emerging technologies. This combination of certifications and skills allows him to effectively manage projects and lead teams in developing innovative solutions.
Contributions to User Engagement
At AirAsia, Chancy has contributed to enhancing user engagement through various initiatives. He developed a digital gifting experience for airasia users across multiple countries, aimed at attracting new users and increasing interaction. Additionally, he created social experiences for the airasia Community, which have helped boost user engagement and growth. These contributions reflect his commitment to improving the overall user experience.