Chia K AI Hu AI
About Chia K AI Hu AI
Chia K AI Hu AI is an Information Technology Product Manager at AirAsia, where he has worked since 2019. He has played a significant role in enhancing inflight sales technology and implementing cashless systems.
Work at AirAsia
Chia K AI Hu AI has held multiple roles at AirAsia, starting as an IT Business Analyst from 2013 to 2018. In this position, he contributed to various IT projects and initiatives. He then served as Assistant Manager, IT Business Analyst from 2018 to 2021. Currently, he works as an Information Technology Product Manager, a role he has occupied since 2019. His responsibilities include managing the implementation of significant systems, such as the Reconciliation System and Cash Deposit Machine, and enhancing inflight sales technology.
Education and Expertise
Chia K AI Hu AI studied at Liverpool John Moores University, where he earned a Bachelor of Business Administration (B.B.A.) in Business Administration and Management in 2011. His educational background provides a foundation for his expertise in IT product management and business analysis, particularly within the aviation industry.
Background
Before joining AirAsia, Chia K AI Hu AI worked at Cathay Pacific Airways as a Customer Services Agent from 2012 to 2013. This experience in customer service contributed to his understanding of the aviation sector and the importance of technology in enhancing customer experiences.
Achievements in Technology Implementation
Chia K AI Hu AI has played a key role in AirAsia's transition towards a cashless system by implementing the Inflight Point of Sales System. Since 2019, he has been instrumental in enhancing the airline's inflight sales technology, contributing to improved operational efficiency and customer satisfaction.