Christy Tai
About Christy Tai
Christy Tai is a Product Manager at AirAsia, where she has worked since 2014. With a background in various roles at the company, she specializes in product lifecycle management and user experience enhancement.
Work at AirAsia
Christy Tai has held multiple roles at AirAsia, contributing to various aspects of the company's operations. She began her career at AirAsia as an Analyst Programmer from 2005 to 2010, where she worked for five years. Following this, she served as the Skysales Team Leader from 2010 to 2012 for two years. Afterward, she transitioned to the role of Business Analyst from 2012 to 2013 for 11 months. In 2013, she took on the position of Web Manager, working for one year. Since 2014, she has been employed as a Product Manager at AirAsia, marking a decade in this role.
Education and Expertise
Christy Tai studied at Kolej Tunku Abdul Rahman (TARC). She possesses expertise in user story writing and managing product releases, which are essential components of product lifecycle management. Her skills contribute to effective product development and delivery processes.
Background
Christy Tai has a comprehensive background in the aviation industry, specifically within AirAsia. Her journey began in technical roles and progressed to leadership and product management positions. This trajectory has provided her with a diverse skill set and a deep understanding of product development.
Achievements
During her tenure at AirAsia, Christy Tai played a key role in enhancing the Single Sign-On (SSO) feature. This initiative aimed to improve user experience and increase business conversion rates, showcasing her impact on product development and customer engagement.