Chrystal Jong
About Chrystal Jong
Chrystal Jong is a Mobile Business Analyst at Airasia, where she has worked since 2016. She holds a Bachelor of Engineering in Electronics Engineering from Kdu College Sdn Bhd and has a diverse background in project management and business analysis across various companies in Malaysia and India.
Work at AirAsia
Chrystal Jong has been serving as a Mobile Business Analyst at AirAsia since 2016. In this role, she has contributed to the development and optimization of mobile applications and services. Prior to her current position, she worked as a Project Specialist at AirAsia from 2014 to 2016. Her experience at AirAsia spans a total of eight years, during which she has been involved in various projects aimed at enhancing customer experience and operational efficiency.
Education and Expertise
Chrystal Jong studied Electronics Engineering at KDU College Sdn Bhd, where she completed her Bachelor of Engineering degree from 2005 to 2007. This educational background has equipped her with a solid foundation in engineering principles and analytical skills, which she applies in her current role as a Mobile Business Analyst.
Professional Background
Before joining AirAsia, Chrystal Jong held several positions in project management and business analysis. She worked as a Project Manager at Xox Bhd from 2012 to 2013 and as a Project Management Executive at the same company from 2009 to 2010. Additionally, she gained experience as a Business Analyst at Wipro Technologies in Bangalore, India, from 2010 to 2012. This diverse background has contributed to her expertise in mobile business analysis.
Career Progression
Chrystal Jong's career began at Xox Bhd, where she advanced from a Project Management Executive to a Project Manager within a year. She then transitioned to Wipro Technologies as a Business Analyst, where she worked for two years. Following her time in India, she returned to Malaysia and joined AirAsia as a Project Specialist before moving into her current role as a Mobile Business Analyst.