Crystal Li
About Crystal Li
Crystal Li is a Senior Connectivity Development Executive at Airasia, where she has worked since 2018 in Malaysia. She has a background in hospitality, having held various roles in Macau, including positions at Wynn Palace and Galaxy Macau.
Work at AirAsia
Crystal Li has been serving as a Senior Connectivity Development Executive at AirAsia since 2018. In this role, she focuses on enhancing connectivity solutions within the airline's operations. Her tenure at AirAsia spans six years, during which she has contributed to various initiatives aimed at improving customer experience and operational efficiency in Malaysia.
Previous Experience in Hospitality
Before joining AirAsia, Crystal Li gained valuable experience in the hospitality industry. She worked as a Guest Services Agent at Wynn Palace in Macao from 2017 to 2018. Prior to that, she held a similar position at Wynn Macau from 2013 to 2017. Additionally, she completed a six-month internship at Galaxy Macau from 2011 to 2012, where she further developed her skills in customer service and guest relations.
Education and Expertise
Crystal Li studied at the Institute for Tourism Studies, where she earned a Bachelor's degree in Hotel Management. Her educational journey spanned four years, from 2009 to 2013. This academic background has equipped her with a solid foundation in hospitality management, customer service, and operational strategies relevant to her current role.
Career Progression
Crystal Li's career in the hospitality and airline industries reflects a steady progression in roles and responsibilities. Starting as an intern at Galaxy Macau, she transitioned to guest services positions at Wynn Macau and Wynn Palace. Her experience in these roles laid the groundwork for her current position at AirAsia, where she applies her knowledge in connectivity development.