Deepali Chhibber
About Deepali Chhibber
Deepali Chhibber is a seasoned professional in the aviation industry, currently serving as the Manager of Service Training and SEP Instructor at AirAsia since 2014. With a background that includes roles at Indigo and SpiceJet, she possesses over a decade of experience in training and customer service.
Work at AirAsia
Deepali Chhibber has been employed at AirAsia since 2014, where she holds the position of Manager Service Training and SEP Instructor. In this role, she is responsible for overseeing service training programs and ensuring that staff are well-prepared for their responsibilities. Her tenure at AirAsia spans a decade, during which she has contributed to the development of training initiatives that enhance service quality.
Previous Experience in Aviation
Before joining AirAsia, Deepali Chhibber worked at Indigo (InterGlobe Aviation Ltd) for five years as a Lead Cabin Attendant from 2006 to 2011. Following this role, she served as a Customer Service Instructor at Indigo from 2011 to 2013, where she focused on training staff in customer service protocols. Additionally, she worked at SpiceJet Limited as Assistant Manager - Quality Assurance and Training for one year in 2013-2014.
Education and Expertise
Deepali Chhibber earned her Bachelor of Commerce degree from Delhi University, completing her studies from 2003 to 2006. This educational background has provided her with a foundation in business principles, which she applies in her roles within the aviation industry, particularly in training and quality assurance.
Early Career Background
Deepali Chhibber began her career at Wipro BPO, where she worked as an Associate from 2003 to 2005. This early experience in customer service laid the groundwork for her subsequent roles in the aviation sector, where she focused on service quality and training.