Dela Peralta
About Dela Peralta
Dela Peralta serves as a Customer Support Preflight Executive at airasia, where they have worked since 2002, accumulating 22 years of experience in the role.
Work at AirAsia
Dela Peralta has been employed at AirAsia since 2002, serving as a Customer Support Preflight Executive. In this role, Dela is responsible for assisting customers with inquiries related to their flights prior to departure. This position involves providing information about flight schedules, ticketing, and other preflight services. Dela's extensive tenure at AirAsia spans 22 years, reflecting a deep commitment to customer service and operational efficiency within the airline industry.
Background
Dela Peralta has dedicated a significant portion of their career to the airline industry, specifically with AirAsia. The role of Customer Support Preflight Executive requires a strong understanding of airline operations and customer service protocols. Dela's long-standing position indicates a wealth of experience in addressing customer needs and enhancing the travel experience for passengers.
Experience in Customer Support
With over two decades of experience in customer support at AirAsia, Dela Peralta has developed expertise in managing customer inquiries and resolving issues related to preflight processes. This experience includes handling ticketing questions, providing flight information, and ensuring that customers are well-informed before their travels. Dela's role is crucial in maintaining customer satisfaction and operational effectiveness.