Diptan Kachhi
About Diptan Kachhi
Diptan Kachhi is a seasoned professional in corporate quality and assurance, currently serving as a manager at AirAsia and JLL. He has extensive experience in the aviation industry, having held various roles at Kingfisher Airlines and Jet Airways over a span of more than a decade.
Current Role at AirAsia
Diptan Kachhi serves as the Manager of Corporate Quality and Assurance at AirAsia. He has held this position since 2013, contributing to the company's commitment to maintaining high standards in quality and service. His role involves overseeing quality assurance processes and ensuring compliance with corporate standards. He is based in Chennai, Tamil Nadu, India.
Previous Experience at Kingfisher Airlines
Diptan Kachhi worked at Kingfisher Airlines in various capacities from 2008 to 2013. He began as a Customer Service Assistant in 2001, progressing to Senior Customer Service Assistant from 2004 to 2006, and then to Supervisor of Customer Relations from 2006 to 2008. He transitioned to the role of Executive in Service Quality from 2008 to 2010, and later served as Executive in Corporate Quality Assurance from 2010 to 2011. He concluded his tenure there as Assistant Manager from 2011 to 2013.
Experience at Jet Airways
Diptan Kachhi gained significant experience at Jet Airways, where he worked from 2001 to 2008. He started as a Customer Service Assistant, then advanced to Senior Customer Service Assistant, and later became a Supervisor of Customer Relations. His roles involved direct interaction with customers and managing service quality, enhancing his expertise in customer relations.
Educational Background
Diptan Kachhi holds a Bachelor of Commerce degree, which he obtained from multiple institutions. He studied at MKES College and NK College from 1996 to 1999. Additionally, he attended ADK College from 1994 to 1996. His educational background has provided him with a solid foundation in commerce, supporting his career in quality assurance and management.
Current Role at JLL
In addition to his position at AirAsia, Diptan Kachhi has been working as a Property Manager at JLL since 2018. In this role, he is responsible for overseeing property management operations, ensuring client satisfaction, and maintaining high standards of service within the real estate sector.