Durga Chakraborty
About Durga Chakraborty
Durga Chakraborty is a Customer Experience Specialist at airasia, where she has worked since 2018. She has extensive experience in the airline industry, having previously held supervisory roles at Kingfisher Airlines and United Airlines.
Work at AirAsia
Durga Chakraborty has been employed as a Customer Experience Specialist at AirAsia since 2018. In this role, she focuses on enhancing customer satisfaction and streamlining service delivery. Her experience in the airline industry contributes to her ability to address customer needs effectively.
Previous Experience in Airlines
Before joining AirAsia, Durga Chakraborty worked in various roles within the airline industry. She served as a Supervisor at Kingfisher Airlines from 2005 to 2011, where she managed customer service operations. Additionally, she held a similar position at United Airlines from 2005 to 2013, further solidifying her expertise in customer service within the aviation sector.
Sales Experience at Onkar Infotech
Durga Chakraborty began her career in sales at Onkar Infotech, where she worked from 2003 to 2005 in New Delhi, India. This role provided her with foundational skills in customer interaction and sales strategies, which she later applied in her airline industry positions.
Education Background
Durga Chakraborty completed her education at St. Joseph's High School. This educational background laid the groundwork for her career in customer service and sales, equipping her with essential skills for her future roles.