Emyza Samsudin
About Emyza Samsudin
Emyza Samsudin serves as a Customer Care representative specializing in social media at AirAsia, a position she has held since 2014. She studied Aviation Management at UniKL MIAT from 2010 to 2014.
Work at AirAsia
Emyza Samsudin has been employed at AirAsia since 2014, serving in the role of Customer Care - Social Media. Over the course of ten years, she has contributed to the company's customer service efforts, particularly in managing interactions across various social media platforms. Her role involves addressing customer inquiries, resolving issues, and enhancing the overall customer experience through effective communication.
Education and Expertise
Emyza Samsudin studied at UniKL MIAT, focusing on Aviation/Airway Management and Operations. She completed her degree in Aviation Management from 2010 to 2014. This educational background has equipped her with the necessary knowledge and skills relevant to the aviation industry, particularly in customer service and operational management.
Background
Emyza Samsudin has a background in aviation, having pursued her studies in a field closely related to airline operations. Her academic journey at UniKL MIAT laid the foundation for her career in customer care within the aviation sector. This background supports her understanding of the industry and enhances her ability to serve customers effectively.