Florence Dass
About Florence Dass
Florence Dass serves as a Refund Executive at airasia, a position she has held since 2013. She earned a Bachelor of Business Administration from Multimedia University, completing her studies in 2013.
Work at AirAsia
Florence Dass has been employed at AirAsia as a Refund Executive since 2013. In this role, she is responsible for managing customer refund requests and ensuring compliance with company policies. Over her 11 years of service, she has gained extensive experience in customer service and operational procedures related to refunds.
Education and Expertise
Florence Dass earned a Bachelor of Business Administration from Multimedia University, completing her studies from 2009 to 2013. This educational background has equipped her with essential skills in business management, customer relations, and financial processes, which are applicable to her role at AirAsia.
Background
Florence Dass has a background in business administration, which she pursued at Multimedia University. Her academic journey laid the foundation for her career in the aviation industry, particularly in customer service and refund management.