Frances Nicole Esmilla
About Frances Nicole Esmilla
Frances Nicole Esmilla is a skilled cabin crew member with a background in nursing and education. She has extensive experience in healthcare roles, including her current position as a Patient Experience Officer and her previous work as a Telemedicine Nurse.
Work at AirAsia
Frances Nicole Esmilla has been employed as Cabin Crew at AirAsia since 2018. In this role, she is responsible for ensuring passenger safety and comfort during flights. Her experience in the aviation industry contributes to her understanding of customer service and operational procedures within a fast-paced environment.
Education and Expertise
Frances studied at the University of Santo Tomas, where she earned a Bachelor of Science in Nursing from 2005 to 2009. She also attended St. Theresa's College, focusing on Education from 1994 to 2005. Her expertise includes Advanced Cardiac Life Support (ACLS) and Medical-Surgical nursing, equipping her with essential skills for emergency medical situations and a comprehensive understanding of various medical conditions.
Background
Frances has a diverse professional background. She worked as an ESL Faculty at La Consolacion College Manila for one month in 2010. Following that, she served as a Telemedicine Nurse at My Health Clinic in the United States from 2010 to 2012. Since 2014, she has been a Patient Experience Officer at St. Luke's Medical Center in Global City, Philippines, where she focuses on enhancing patient care and satisfaction.
Professional Experience
Frances has accumulated significant experience in various roles within the healthcare sector. Her work as a Telemedicine Nurse involved providing remote patient care, while her current position as a Patient Experience Officer emphasizes her commitment to improving healthcare services. Additionally, her coaching experience indicates her involvement in training and mentoring, further enhancing her professional skill set.