Indrashis Das
About Indrashis Das
Indrashis Das is a Guest Service Assistant at airasia, where he has worked since 2017 in Calcutta, West Bengal, India. He previously held positions at Indigo and The Park Hotels, and he has a background in hospitality education from the International Institute of Hotel Management and Tourism.
Work at AirAsia
Indrashis Das has been employed as a Guest Service Assistant at AirAsia since 2017. His role involves providing customer support and ensuring a positive experience for passengers at the Calcutta location in West Bengal, India. Over the course of seven years, he has developed skills in customer service and operational procedures specific to the airline industry.
Previous Experience in Customer Service
Before joining AirAsia, Indrashis Das worked as a Customer Service Officer at Indigo (InterGlobe Aviation Ltd) from 2015 to 2017. This position was based in Gurgaon, Haryana, India, where he gained valuable experience in handling customer inquiries and resolving issues in a fast-paced environment. He also briefly worked as a Front Office Receptionist at The Park Hotels in Calcutta for two months in 2015.
Education and Expertise
Indrashis Das studied at the International Institute of Hotel Management and Tourism from 2012 to 2015, where he acquired knowledge relevant to the hospitality and tourism sectors. He completed his earlier education at St. Xavier's Collegiate School in Kolkata, attending from 1999 to 2012. Additionally, he has studied at Edinburgh Napier University, further enhancing his academic background.
Background
Indrashis Das has a strong educational foundation in hospitality and customer service. His early education at St. Xavier's School laid the groundwork for his career in the service industry. His professional journey includes significant roles in customer-facing positions, contributing to his expertise in managing guest relations and service delivery.