Irdatul Hamidah
About Irdatul Hamidah
Irdatul Hamidah is a Customer Care Officer at AirAsia, where she has worked since 2019. She earned her bachelor's degree from UPN 'Veteran' Jawa Timur, completing her studies in 2015.
Work at AirAsia
Irdatul Hamidah has been employed at AirAsia since 2019. In her role as a Customer Care Officer, she is responsible for addressing customer inquiries and providing support to enhance the overall customer experience. Her position involves direct interaction with passengers, resolving issues, and ensuring satisfaction with AirAsia's services.
Education and Expertise
Irdatul Hamidah completed her bachelor's degree at UPN 'Veteran' Jawa Timur, studying from 2011 to 2015. This four-year program provided her with foundational knowledge and skills relevant to her career in customer service. Her education has equipped her with the necessary tools to effectively assist customers in her current role.
Background
Irdatul Hamidah has a background in customer service, which she has developed through her academic and professional experiences. Her tenure at AirAsia has allowed her to apply her educational background in a practical setting, focusing on customer relations and support.
Professional Experience
Since joining AirAsia in 2019, Irdatul Hamidah has accumulated five years of experience in the customer care sector. Her role requires a strong understanding of customer needs and the ability to communicate effectively, contributing to her professional development in the airline industry.