Ivan Kon
About Ivan Kon
Ivan Kon serves as the Lead of Voice & LIFE at AirAsia, where he has worked since 2020. He has a background in finance and economics and has held various roles within AirAsia, demonstrating a strong focus on voice recognition technology and customer service integration.
Work at AirAsia
Ivan Kon has been serving as the Lead of Voice & LIFE at AirAsia since 2020. In this role, he has been instrumental in leading the go-to-market strategy for AirAsia's LIFE (AirAsia Messenger) and Voice Recognition projects across various markets. His previous positions at AirAsia include serving as Executive Assistant to the Chief Executive Officer from 2019 to 2020 and as Executive Assistant to the DGCEO from 2018 to 2019. He also worked in Investor Relations for a total of 12 months across two separate tenures in 2016 and 2017-2018. His experience at AirAsia spans over four years and showcases his commitment to the company's growth and innovation.
Education and Expertise
Ivan Kon studied at the University of the West of England, where he completed a Dual Award Bachelor of Business (Hons) in Finance and Economics from 2013 to 2016. He also attended Taylor's University, achieving a Foundation in Business from 2012 to 2013. His educational background provides a solid foundation for his roles in business strategy and finance, particularly in the aviation industry.
Background
Before joining AirAsia, Ivan Kon gained experience in the financial sector. He worked as a Relationship Manager at Maybank for two months in 2017 and as a Research Analyst at CIMB for two months in 2016. His early career experiences contributed to his understanding of financial markets and investor relations, which he later applied at AirAsia.
Achievements
Ivan Kon is recognized for his proactive approach and ability to embrace challenges. He has demonstrated effectiveness in working with diverse teams and cultures, particularly in integrating voice recognition technology into AirAsia's customer service platforms. His leadership in the Voice & LIFE initiatives reflects his commitment to enhancing customer experience through innovative solutions.