Khairul Asnawi
About Khairul Asnawi
Khairul Asnawi serves as a Guest Service Officer at AirAsia and as a Duty Manager at GROUND TEAM RED, both positions held since 2011 in Malaysia. He holds a Bachelor's degree in Hotel Management from Universiti Teknologi MARA and has a background in automotive studies.
Work at AirAsia
Khairul Asnawi has been employed at AirAsia since 2011, serving as a Guest Service Officer for 13 years. His role involves providing assistance and support to passengers, ensuring a smooth travel experience. Based in Kuala Lumpur, Malaysia, he has developed expertise in customer service within the airline industry.
Role at GROUND TEAM RED
In addition to his position at AirAsia, Khairul Asnawi has also worked at GROUND TEAM RED as a Duty Manager since 2011. This role, based in Sepang, Selangor, Malaysia, involves overseeing ground operations and managing staff to ensure efficient service delivery at the airport.
Education and Expertise
Khairul Asnawi studied at Sekolah Menengah Teknik Kajang in Selangor, Malaysia, where he focused on Automotive from 2003 to 2004. He furthered his education at Universiti Teknologi MARA, where he completed a Bachelor's degree in Hotel Management, achieving a Bachelor of Science (B.Sc.) from 2006 to 2008. His educational background supports his roles in customer service and management.
Background
Khairul Asnawi has a diverse background that combines technical and hospitality education. His early studies in Automotive provided a foundation in technical skills, while his later focus on Hotel Management equipped him with knowledge relevant to customer service and operational management in the airline industry.