Khushru Irani
About Khushru Irani
Khushru Irani is a Duty Manager at Airasia in Malaysia, where he has worked since 2014. He has prior experience in the food and beverage sector and in airport operations, demonstrating a strong commitment to customer satisfaction and efficient resource management.
Work at AirAsia
Khushru Irani has been employed at AirAsia as a Duty Manager since 2014. In this role, he focuses on achieving customer satisfaction and ensuring smooth operations within the aviation sector. His responsibilities include overseeing daily operations, managing staff, and addressing customer needs to enhance the travel experience. His tenure at AirAsia has spanned 10 years, reflecting his commitment to the organization and the aviation industry.
Previous Experience in Aviation
Prior to his role at AirAsia, Khushru Irani worked at SpiceJet Limited as an Assistant from 2013 to 2014. His experience in the airline industry began in Gurgaon, Haryana, India, where he contributed to operational support. Additionally, he spent 7 months at Grand Hyatt in 2013, focusing on food and beverage services, which provided him with foundational skills in customer service and operations.
Education and Expertise
Khushru Irani completed his education at The Bishop's School, where he studied from 1997 to 2007. His academic background has equipped him with essential skills applicable in the aviation industry. He possesses expertise in analyzing operational needs and providing effective solutions, particularly in the context of airport operations. His focus on resource optimization aligns with organizational profit goals.
Commitment to Customer Satisfaction
Khushru Irani demonstrates a strong commitment to achieving customer satisfaction in his role as Duty Manager. He prioritizes the needs of passengers and works towards ensuring a seamless travel experience. His approach includes effective communication and problem-solving skills, which are crucial in addressing customer concerns and enhancing service quality in the aviation sector.
Operational Efficiency and Target Achievement
In his professional capacity, Khushru Irani emphasizes the importance of attaining targets within specified time frames. He is dedicated to ensuring optimal utilization of resources, which contributes to the overall efficiency of operations. His focus on operational excellence supports the goals of the organizations he has worked with, particularly in the fast-paced environment of the aviation industry.