Kok Hoong Chan
About Kok Hoong Chan
Kok Hoong Chan is a Software Engineer with a Bachelor of Computer Science degree from Universiti Malaysia Sarawak. He has experience in various roles, including developing AirAsia's AVA Chatbot and integrating multiple platforms within the company.
Work at AirAsia
Kok Hoong Chan has been employed at AirAsia as a Software Engineer since 2020. In this role, he has contributed to the integration of various platforms, including Flight, SuperApp, Hotel, and Teleport. His work focuses on enhancing the functionality and user experience of these platforms. Chan utilizes Google Cloud Platform tools, such as Google App Engine, Kubernetes, and BigQuery, to support his projects. Additionally, he developed AirAsia's AVA Chatbot, which automates customer inquiries and requests, improving operational efficiency.
Education and Expertise
Kok Hoong Chan earned a Bachelor of Computer Science with a major in Network Computing from Universiti Malaysia Sarawak, where he studied from 2010 to 2014. His academic background in Computer Systems Networking and Telecommunications provides a solid foundation for his career in software engineering. Chan is currently exploring machine learning and natural language processing technologies, indicating a commitment to expanding his expertise in emerging fields.
Previous Work Experience
Before joining AirAsia, Kok Hoong Chan held several positions in the technology sector. He worked as a Technical Consultant at AGTIV Consulting from 2014 to 2015. He then transitioned to a Software Developer role at Infinite Code, where he worked from 2015 to 2017. Following that, he served as a Full Stack Developer at Jewel Paymentech from 2017 to 2020. These roles provided him with diverse experience in software development and technical consulting.
Technical Skills and Tools
Kok Hoong Chan possesses a range of technical skills relevant to his role as a Software Engineer. He is proficient in utilizing Google Cloud Platform tools, including Google App Engine, Kubernetes, and BigQuery. His experience with these technologies supports his work on various integration projects at AirAsia. Additionally, his background in full-stack development enhances his capability to work on both front-end and back-end systems.