Lillian Oj
About Lillian Oj
Lillian Oj is a Customer Service Executive at AirAsia X, with a diverse background in project coordination, graphic design, and engineering. She has worked in various roles across different organizations in Malaysia and Denmark, and holds a Master's degree in Project Management.
Work at AirAsia
Lillian Oj has been employed at AirAsia X since 2015, where she holds the position of Customer Service Executive (CSE). In this role, she is responsible for addressing customer inquiries and ensuring a positive travel experience for passengers. Her tenure at AirAsia spans over nine years, reflecting her commitment to the airline industry and customer service excellence.
Previous Experience in Project Coordination and Design
Before joining AirAsia, Lillian Oj worked at the Ministry of Culture in Denmark from 2001 to 2009. During her eight years there, she served as a Project Coordinator and Graphic Designer. This role involved managing various cultural projects and creating visual content, which contributed to her skills in project management and design.
Engineering Role at Asia Pacific University
Lillian Oj worked as an Engineer at Asia Pacific University of Technology and Innovation (APU/APIIT) from 2010 to 2013. Her responsibilities included technical support and development tasks within the university, allowing her to gain valuable experience in the educational technology sector.
Education and Expertise
Lillian Oj studied at Limkokwing University of Creative Technology, where she earned a Master of Arts in Project Management from 2014 to 2016. Additionally, she attended APIIT College (UCTI) APU, where she studied Software Engineering from 2010 to 2013. Her educational background equips her with a strong foundation in project management and software development.
Short-term Role at Red Ape Solutions
In 2014, Lillian Oj briefly worked at Red Ape Solutions as a Graphic and Web Designer for a period of two months. This role allowed her to apply her design skills in a professional setting, contributing to web projects and graphic design tasks.