MD Ariful Islam Saju
About MD Ariful Islam Saju
MD Ariful Islam Saju serves as a Guest Service Assistant at AirAsia, where he has worked since 2019 at Hazrat Shahjalal International Airport in Dhaka, Bangladesh. He holds a Bachelor of Arts in Tourism and Hospitality Management from IBAIS University and has previous experience in customer service roles.
Work at AirAsia
MD Ariful Islam Saju has been employed at AirAsia as a Guest Service Assistant since 2019. He has accumulated five years of experience in this role at Hazrat Shahjalal International Airport in Dhaka, Bangladesh. His responsibilities include assisting passengers, managing inquiries, and ensuring a smooth travel experience for customers.
Education and Expertise
MD Ariful Islam Saju completed his Bachelor of Arts in Tourism and Hospitality Management at IBAIS University from 2012 to 2017. He also achieved his Higher Secondary Certificate (H.S.C) in Science from Birshreshtha Munshi Abdur Rouf Public College. Earlier, he obtained his Secondary School Certificate (S.S.C) in Science from BCIC School & College.
Previous Work Experience
Before joining AirAsia, MD Ariful Islam Saju worked as a Customer Service Representative at Travel Link Worldwide Ltd from 2016 to 2017. He also served as a Helpdesk Executive at Amadeus IT Group from 2017 to 2018, where he was based at GTD Bangla Pvt. Ltd. in Sheraton Hotel, Dhaka. His roles involved providing customer support and resolving technical issues.
Career Development
MD Ariful Islam Saju's career in the hospitality and customer service sectors has been marked by progressive roles. Starting as a Customer Service Representative, he transitioned to a Helpdesk Executive role before taking on his current position at AirAsia. His educational background in Tourism and Hospitality Management complements his professional experience.