Meriaty Sihombing
About Meriaty Sihombing
Meriaty Sihombing is a Team Leader at AirAsia, where she has worked since 2011. She has a diverse background in customer service and management, with previous roles at Siemens, PT Trikomsel Oke, and PT Bank Central Asia.
Current Role at AirAsia
Meriaty Sihombing has been serving as a Team Leader at AirAsia since 2011. In this role, she oversees team operations and ensures efficient service delivery. Her extensive experience in customer service and team management contributes to the effectiveness of her leadership.
Previous Experience in Customer Service
Before joining AirAsia, Meriaty Sihombing worked as a Senior Customer Care Executive at Scicom (MSC) Bhd from 2008 to 2011. She was responsible for managing customer inquiries and providing support, enhancing her skills in customer relations. Prior to that, she held the position of Head Store at Nokia Care Centre under PT Trikomsel Oke, Tbk for six months in 2008.
Early Career Background
Meriaty Sihombing began her career in the banking sector, working at PT Bank Central Asia Tbk as a Consumer Loan Centre Staff from 2000 to 2005. This five-year tenure provided her with foundational experience in consumer credit and financial services. Additionally, she briefly worked as a Team Assistant at Siemens in 2005.
Educational Background
Meriaty Sihombing completed her secondary education at Senior High School Cendana Rumbai from 1993 to 1995. She then pursued higher education at the University of Riau, where she earned a Bachelor's degree from 1995 to 2000. Her educational background supports her professional development in various roles.