Mohamad Widodo
About Mohamad Widodo
Mohamad Widodo is a call center representative with experience in customer service. He previously worked as a guest service agent at Novotel Hotels for one year before joining AirAsia in 2018.
Work at AirAsia
Mohamad Widodo has been employed at AirAsia since 2018. He serves as a Call Center Representative, a role that involves assisting customers with inquiries and providing support related to the airline's services. His experience in this position spans over six years, during which he has developed skills in customer service and communication.
Previous Experience at Novotel Hotels
Prior to his current role at AirAsia, Mohamad Widodo worked at Novotel Hotels as a Guest Service Agent from 2012 to 2013. His responsibilities included interacting with guests, addressing their needs, and ensuring a positive experience during their stay. This role provided him with foundational experience in the hospitality industry.
Customer Service Expertise
With a background in both hospitality and airline services, Mohamad Widodo has cultivated expertise in customer service. His roles have required effective communication, problem-solving skills, and the ability to handle customer inquiries efficiently. This expertise is essential in his current position at AirAsia.