Mohd Ghani
About Mohd Ghani
Mohd Ghani is a Guest Service Officer at AirAsia, where he has worked since 2013. He previously held positions at Maxis as a mobile data trainer and broadband ambassador from 2008 to 2013.
Work at AirAsia
Currently, Mohd Ghani serves as a Guest Service Officer at AirAsia. He has held this position since 2013, accumulating over 11 years of experience in the role. His responsibilities include assisting passengers, managing inquiries, and ensuring a positive travel experience for customers.
Previous Experience at Maxis
Prior to his tenure at AirAsia, Mohd Ghani worked at Maxis. He was employed as a Mobile Data Trainer from 2009 to 2013, where he trained personnel on mobile data services for four years. Additionally, he served as a Broadband Ambassador from 2008 to 2009 for one year, promoting broadband services and assisting customers with related inquiries.
Career Overview
Mohd Ghani has built a career in customer service and training, with significant experience in the telecommunications and aviation sectors. His roles have focused on enhancing customer engagement and service delivery, demonstrating a commitment to improving user experiences.