Nik Syarafan
About Nik Syarafan
Nik Syarafan serves as a Guest Service Manager at AirAsia, a position he has held since 2019. Previously, he worked as an airport services agent for Emirates from 2009 to 2012 in Sepang, Selangor, Malaysia.
Work at AirAsia
Nik Syarafan has been employed at AirAsia since 2019, serving as a Guest Service Manager. In this role, he is responsible for overseeing guest services and ensuring a positive experience for passengers. His tenure at AirAsia has lasted for five years, during which he has contributed to the airline's commitment to customer satisfaction.
Previous Experience at Emirates
Before joining AirAsia, Nik Syarafan worked at Emirates as an Airport Services Agent from 2009 to 2012. His role involved managing various airport operations and providing assistance to travelers. This three-year experience in Sepang, Selangor, Malaysia, equipped him with valuable skills in customer service and airport management.
Professional Background
Nik Syarafan has a background in customer service and airport operations, with significant experience in the aviation industry. His work history includes roles that focus on enhancing passenger experiences and managing service delivery at airports. This background has informed his current responsibilities at AirAsia.