Ragunath Nagaratnam
About Ragunath Nagaratnam
Ragunath Nagaratnam is a Technical Support Manager with over a decade of experience in the telecommunications sector. He has held various engineering and management roles at notable companies, including YTL Communications and AirAsia, and has a strong academic background in engineering and business.
Current Role at AirAsia
Ragunath Nagaratnam serves as the Technical Support Manager at AirAsia. He has held this position since 2017, contributing to the company's operational efficiency in Malaysia. His role involves overseeing technical support functions and ensuring effective problem resolution within the organization.
Professional Experience in Telecommunications
Ragunath Nagaratnam has extensive experience in the telecommunications sector, spanning over a decade. He has worked in various capacities, including as a Senior Engineer and RF Engineer at YTL Communications Sdn Bhd from 2011 to 2016. He also held positions at Aglotel Wireless Solutions Sdn Bhd and Telekom Malaysia, where he began his career as a Customer Service Representative.
Educational Background
Ragunath Nagaratnam holds a Master of Business Administration from Cardiff University, where he studied International Business from 2014 to 2016. He also earned a Bachelor's degree in Engineering from Multimedia University, studying from 2006 to 2009. Earlier, he studied Electronics Engineering at the Federal Institute of Technology from 2002 to 2004.
Achievements and Awards
During his tenure at YTL Communications Sdn Bhd, Ragunath Nagaratnam received several performance awards, recognizing his contributions to the company. He was also promoted twice during his time there, reflecting his capability and commitment to his work in the telecommunications field.
Passion for Team Management and Problem Solving
Ragunath Nagaratnam is passionate about managing teams and solving network problems. His expertise in navigating complex environments is a significant aspect of his professional identity, enabling him to lead effectively in the fast-paced telecommunications industry.