Ritz Barailey
About Ritz Barailey
Ritz Barailey is a Salesforce Architect and Project Lead at AirAsia in Kuala Lumpur, Malaysia, with extensive experience in Salesforce technologies. He holds a Diploma in Computer Science and Technology and a Bachelor of Technology in Information Technology, and has previously worked at Hewlett Packard Enterprise and Manhattan Associates.
Work at AirAsia
Ritz Barailey has been serving as a Salesforce Architect/Project Lead at AirAsia since 2021. In this role, he is responsible for leading projects that leverage Salesforce technologies to enhance business processes and customer engagement. His work is based in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, where he applies his expertise in Salesforce to drive data-driven insights and analytics solutions.
Education and Expertise
Ritz Barailey studied at Darjeeling Polytechnic Institute, where he earned a Diploma in Computer Science and Technology from 2007 to 2010. He furthered his education at the Calcutta Institute of Engineering and Management, obtaining a Bachelor of Technology (BTech) in Information Technology from 2010 to 2013. His educational background provides a strong foundation for his advanced skills in Salesforce technologies, including Apex Programming and Salesforce Einstein Analytics.
Professional Background
Before joining AirAsia, Ritz Barailey worked at Hewlett Packard Enterprise as a Salesforce Technology Consultant from 2014 to 2019. He then transitioned to Manhattan Associates, where he served as a Senior Salesforce Application Developer/Consultant from 2019 to 2021. His extensive experience in these roles has equipped him with a deep understanding of Salesforce applications and solutions.
Salesforce Specializations
Ritz Barailey specializes in several key areas within the Salesforce ecosystem. He possesses advanced skills in Apex Programming, which allows for the customization and extension of Salesforce applications. Additionally, he has expertise in implementing Salesforce CPQ solutions, streamlining the quote-to-cash process for businesses. His specialization in Salesforce Experience Cloud focuses on enhancing customer engagement through personalized digital experiences.