Sandra Astari
About Sandra Astari
Sandra Astari is a Guest Service Agent at AirAsia, where she has worked since 2016. She has previous experience in the hospitality industry, including positions at Hotel Melia Bali and The Trans Luxury Hotel.
Work at AirAsia
Sandra Astari has been employed at AirAsia as a Guest Service Agent since 2016. In this role, she has accumulated eight years of experience in the aviation industry, focusing on customer service and guest relations. Her responsibilities include assisting passengers with inquiries, managing check-in processes, and ensuring a positive travel experience.
Previous Experience in Hospitality
Before joining AirAsia, Sandra gained valuable experience in the hospitality sector. She worked at Hotel Melia Bali as a Trainee for six months in 2013, where she developed foundational skills in guest services. Following this, she served as a STAR Agent at The Trans Luxury Hotel for two months in 2014, further enhancing her expertise in customer interaction and service excellence.
Education and Expertise
Sandra studied Hospitality Administration and Management at Akademi Pariwisata NHI from 2012 to 2015. She completed her diploma in this field, equipping her with essential knowledge and skills applicable to her roles in both hospitality and aviation sectors.