Shashi Saiz
About Shashi Saiz
Shashi Saiz is a Guest Services Assistant at AirAsia, with a diverse background in customer service and management. He has previously worked with Etihad Airways and Air India, and has a solid educational foundation in commerce.
Work at AirAsia
Shashi Saiz has been employed at AirAsia as a Guest Services Assistant since 2023. In this role, he is responsible for providing assistance to guests, ensuring a positive travel experience. His tenure at AirAsia spans 10 months, during which he has utilized his customer service skills to enhance guest interactions.
Previous Experience in Customer Service
Before joining AirAsia, Shashi Saiz worked at Etihad Airways as a Customer Service Agent (CSA) from 2019 to 2021 in Kolkata, West Bengal, India. He was recognized multiple times for his guest handling gestures during his time there. Additionally, he served as a Customer Service Executive at Air India Limited from 2022 to 2023, also in Kolkata.
Career Progression and Management Roles
Shashi Saiz began his career as a trainer in a multi-activity hub, where he developed foundational skills in customer interaction. He transitioned into management roles, including serving as Managing Director at an activity hub prior to his position at Keya Seth Group of Companies, where he worked as a Business Manager for four months in 2018 to 2019.
Educational Background
Shashi Saiz completed his higher secondary education at Shree Maheshwari Vidyalaya, focusing on Business/Commerce from 2007 to 2009. He then pursued a Bachelor of Commerce (B.Com Hons.) at THK Jain College, graduating in 2012. His educational background has provided him with a solid foundation in commerce and business principles.