Shilpa Premnath
About Shilpa Premnath
Shilpa Premnath is a Guest Service Officer with extensive experience in customer service, currently employed at AirAsia since 2015 and previously at SpiceJet Limited since 2014. She holds a Bachelor of Science degree from Madurai Kamaraj University and has educational roots from IBMR College and St. Peter's High School in Hubli.
Work at AirAsia
Shilpa Premnath has been employed at AirAsia as a Guest Service Officer since 2015. In this role, she is responsible for providing customer support and ensuring a positive experience for passengers. Her tenure at AirAsia spans over nine years, during which she has developed skills in customer interaction and service management.
Experience at SpiceJet Limited
Shilpa Premnath has worked as a Customer Service Executive at SpiceJet Limited since 2014. Her role involves assisting customers with inquiries and resolving issues related to flight services. She has accumulated ten years of experience in this position, contributing to her expertise in the airline industry.
Education and Expertise
Shilpa Premnath holds a Bachelor of Science degree from Madurai Kamaraj University, where she studied from 2009 to 2012. Additionally, she has attended IBMR College, further enhancing her academic background. Her education has provided her with foundational knowledge applicable to her roles in customer service within the aviation sector.
Background
Shilpa Premnath completed her early education at St. Peter's High School in Hubli. This educational background laid the groundwork for her subsequent studies and career in customer service. Her journey in the airline industry began after her academic pursuits, leading to her current positions.