Sohail Aziz
About Sohail Aziz
Sohail Aziz is a Ticketing Officer who has worked as a customer service agent at Qatar Airways since 2016, accumulating eight years of experience in the airline industry.
Work at Qatar Airways
Sohail Aziz has been employed at Qatar Airways since 2016. He serves as a Customer Service Agent, where he is responsible for assisting passengers with their inquiries and ensuring a positive travel experience. His role involves managing ticketing processes and providing support to customers throughout their journey. With eight years of experience in this position, he has developed a strong understanding of airline operations and customer service protocols.
Professional Role and Responsibilities
As a Ticketing Officer at Qatar Airways, Sohail Aziz handles various tasks related to ticket issuance and customer inquiries. His responsibilities include processing ticket bookings, managing changes and cancellations, and providing information on flight schedules. He plays a crucial role in ensuring that passengers receive timely assistance and accurate information regarding their travel plans.
Career Duration and Experience
Sohail Aziz has accumulated eight years of experience in the airline industry, specifically in customer service roles. His tenure at Qatar Airways has allowed him to gain valuable insights into customer needs and airline operations. This experience has equipped him with the skills necessary to effectively address passenger concerns and enhance their overall travel experience.