Soham Gupta
About Soham Gupta
Soham Gupta is a Guest Services Officer at AirAsia, where he has worked since 2017. He studied at Maharaja Manindra Ch. College.
Work at AirAsia
Soham Gupta has been employed at AirAsia as a Guest Services Officer since 2017. In this role, he is responsible for providing assistance to passengers, ensuring a positive travel experience. His duties include addressing customer inquiries, managing check-in processes, and facilitating boarding procedures. With seven years of experience in this position, he has developed a strong understanding of airline operations and customer service protocols.
Education and Expertise
Soham Gupta studied at Maharaja Manindra Ch. College. His educational background has equipped him with the necessary skills and knowledge to excel in the field of guest services within the airline industry. The combination of his academic training and practical experience at AirAsia contributes to his effectiveness in managing customer interactions and enhancing passenger satisfaction.
Background
Soham Gupta has built his career in the airline industry, focusing on customer service roles. His tenure at AirAsia has allowed him to gain valuable insights into the challenges and demands of the aviation sector. His commitment to service excellence is evident in his daily interactions with passengers.
Professional Experience
With seven years of experience as a Guest Services Officer at AirAsia, Soham Gupta has honed his skills in customer relations and operational efficiency. His role requires a thorough understanding of airline policies and procedures, which he applies to ensure a smooth travel experience for passengers. His experience reflects a dedication to the principles of customer service in the aviation industry.