Tek Ping Low (Robin)
About Tek Ping Low (Robin)
Tek Ping Low, also known as Robin, serves as the Head of Product at AirAsia since 2020, bringing over a decade of experience in various roles within the company. His expertise includes integrating sales channels, payment gateway integration, and leading a diverse team to enhance customer satisfaction.
Current Role at AirAsia
Tek Ping Low serves as the Head of Product at AirAsia, a position he has held since 2020. In this role, he leads a diverse team that focuses on various product areas, including Deals, Activities, Format, and Customer Support. His leadership emphasizes innovation and customer satisfaction, ensuring that AirAsia's product offerings meet the evolving needs of its users.
Previous Positions at AirAsia
Tek Ping Low has held multiple roles at AirAsia, contributing to various aspects of the company's operations. He worked as the Head of Business Solutions for three months in 2013, and as an Airline System Manager for eight months in 2012. His tenure also includes positions as Senior Product Manager from 2013 to 2014, Head of Product Management from 2014 to 2019, and Airline Systems Executive from 2009 to 2010. Additionally, he served as an Airline System Team Lead from 2011 to 2012 and as a Software Engineer from 2007 to 2008.
Education and Expertise
Tek Ping Low completed his Bachelor's degree at the University of Putra Malaysia from 1997 to 2000. His educational background includes studies at several secondary schools, including Sekolah Jenis Kebangsaan (C) Machap Baru, Sekolah Menengah Selandar Melaka, and Sekolah Menengah Munshi Abdullah. He possesses extensive experience in integrating sales and distribution channels, particularly Global Distribution Systems (GDS), and has expertise in payment gateway integration.
Technical Skills and Methodologies
Tek Ping Low utilizes Agile Software Development Life Cycle (SDLC) methodologies to enhance product development and project management at AirAsia. His strong background in IT operations supports the efficiency and reliability of the company's technological infrastructure. He focuses on improving transaction processes through effective payment gateway integration.