Tracy Chen
About Tracy Chen
Tracy Chen is a QA and Product Development Manager at AirAsia, where she has worked since 2016. She holds a Bachelor of Arts from Universiti Putra Malaysia and has previous experience in quality management and sales.
Work at AirAsia
Tracy Chen has been serving as the QA and Product Development Manager at AirAsia since 2016. In this role, she is responsible for ensuring the quality of products and services offered by the airline. Her position is based in Sepang, Selangor, Malaysia, where she has contributed to various initiatives aimed at enhancing customer experience and operational efficiency.
Education and Expertise
Tracy Chen obtained her Bachelor of Arts degree from Universiti Putra Malaysia, completing her studies from 2005 to 2009. This educational background has equipped her with the skills necessary for her roles in quality assurance and product development within the aviation industry.
Background
Before her tenure at AirAsia, Tracy Chen worked at several notable companies. She began her career as a Sales Executive at Citi in 2004 for a brief period of four months. Following this, she held the position of Quality Assistant Manager at Mondelēz International from 2015 to 2016, where she focused on quality management in the food industry. Additionally, she gained practical experience as a trainee at Kilang Makanan Mamee Sdn. Bhd. in 2008.
Career Progression
Tracy Chen's career has shown a clear progression in the field of quality assurance and product management. After her initial role at Citi, she transitioned to a more specialized position at Mondelēz International, which laid the foundation for her current role at AirAsia. Her experiences across different sectors have contributed to her expertise in managing quality and product development.