Vishwanathan Ramchandran
About Vishwanathan Ramchandran
Vishwanathan Ramchandran is an experienced professional in corporate quality assurance and internal audit, currently working at AirAsia since 2016. He has a background in customer service and management, having held various positions at Jet Airways over a span of several years.
Current Role at AirAsia
Vishwanathan Ramchandran has been serving as the Executive in Corporate Quality Assurance and Internal Audit at AirAsia since 2016. His role involves overseeing quality assurance processes and conducting internal audits to ensure compliance with corporate standards. He is based in Bengaluru, Karnataka, India, and has contributed to enhancing operational efficiency within the organization.
Previous Experience at Jet Airways
Vishwanathan Ramchandran has extensive experience with Jet Airways, where he held multiple positions from 2003 to 2014. He began as a Senior Customer Service Assistant in Chennai, Tamil Nadu, for four years. He then progressed to Supervisor and Station Coordinator roles from 2010 to 2013, also in Chennai. In 2013, he became the Station Manager in Kozhikode, Kerala, for one year. Additionally, he worked as a Customer Services Supervisor and Guest Relations personnel in Bombay, Maharashtra, from 2007 to 2010.
Education and Qualifications
Vishwanathan Ramchandran completed his secondary education at SRWS High School, where he studied from 1984 to 1995. He then pursued higher education at KV Pendharkar College under Mumbai University, obtaining a Bachelor of Arts degree from 1997 to 2000. His educational background has provided a foundation for his career in customer service and quality assurance.
Early Career at Shoppers Stop
Before joining Jet Airways, Vishwanathan Ramchandran worked at Shoppers Stop as a Senior Sales Executive from 2000 to 2002 in Bombay, Maharashtra. This role involved direct customer interaction and sales, contributing to his skills in customer service and relationship management.