William Tan
About William Tan
William Tan serves as the Regional Head of Inflight Food and Beverage at AirAsia, a position he has held since 2017. He has extensive experience in the airline and music industries, having previously worked in various roles at AirAsia and Universal Music Group.
Current Role at AirAsia
William Tan serves as the Regional Head of Inflight Food and Beverage at AirAsia, a position he has held since 2017. He is based in Kuala Lumpur, Malaysia. In this role, he oversees the inflight dining experience, ensuring that food and beverage offerings meet the standards and expectations of passengers. His responsibilities include managing supplier relationships, menu development, and enhancing customer satisfaction through quality service.
Previous Experience at AirAsia
William Tan has a history with AirAsia that dates back to 2007 when he joined as a Business Development Manager. He worked in this capacity for two years until 2009. Following this role, he returned to AirAsia in 2010 as the Manager of Inflight Services, where he has accumulated 14 years of experience. His roles have contributed to the development and management of inflight services and customer experience.
Experience at Universal Music Group
Before his tenure at AirAsia, William Tan worked at Universal Music Group. He held the position of Marketing Manager from 1999 to 2003 for four years, where he was involved in various marketing initiatives. He then advanced to the role of Marketing Director from 2004 to 2007, serving for three years. His experience in the music industry provided him with a strong foundation in marketing and brand management.
Education and Expertise
While specific educational details are not provided, William Tan's extensive experience in both the aviation and music industries indicates a strong background in business development, marketing, and inflight services. His roles have required expertise in customer service, product management, and strategic planning, contributing to his effective leadership in the inflight food and beverage sector.