Yuli Hidayah

Yuli Hidayah

Customer Happiness Executive @ AirAsia

About Yuli Hidayah

Yuli Hidayah serves as a Customer Happiness Executive and previously worked as a Customer Service Officer at Pt. Misumi Indonesia for one year. She holds a Bachelor's degree in English Education from Universitas Islam As-Syafiiyah, which she completed in 2006.

Work at AirAsia

Yuli Hidayah serves as a Customer Happiness Executive at AirAsia. In this role, she focuses on enhancing customer satisfaction and ensuring a positive experience for passengers. Her responsibilities include addressing customer inquiries and resolving issues efficiently.

Previous Experience at Pt. Misumi Indonesia

Prior to her current position, Yuli Hidayah worked as a Customer Service Officer at Pt. Misumi Indonesia from 2015 to 2016. During her one-year tenure in Bekasi, Jawa Barat, Indonesia, she developed skills in customer interaction and support, contributing to the company's service excellence.

Education and Expertise

Yuli Hidayah earned her Bachelor's degree in English Education from Universitas Islam As-Syafiiyah, where she studied from 2002 to 2006. This educational background has equipped her with strong communication skills and a solid foundation in educational principles.

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