Romina Rooney
About Romina Rooney
Romina Rooney is the Director of Customer Success at Airbase in the San Francisco Bay Area, with extensive experience in customer success and account management roles across various companies.
Title
Romina Rooney currently holds the position of Director of Customer Success at Airbase. Based in the San Francisco Bay Area, she brings extensive experience in customer success management to her role.
Previous Roles
Romina Rooney's career spans various roles in customer success and account management. She worked at Staffbase as Global Director, Customer Success Management, and as Sr. Manager, Customer Success North America. Additionally, she served at Bananatag in multiple positions including Sales Manager, Senior Account Manager, and Account Manager. Her earlier roles include Sales and Marketing Manager at Soil Mate, Account Executive at GreenStep Solutions, and several sales and account management positions at companies like TNI The Network Inc., Yellow Pages Group, Marcus Evans, and University of Calgary.
Education and Expertise
Romina Rooney earned a Bachelor of Arts Honours degree in Communication and Media Studies from the University of Calgary. Her academic background paired with her professional experience has equipped her with expertise in customer success, sales management, and strategic process improvement.
Achievements in Mergers and Acquisitions
Throughout her career, Romina Rooney has spearheaded the integration of business systems and processes during merger and acquisition activities. She crafted detailed integration roadmaps and prioritized synergies to enhance product offerings, demonstrating her strategic leadership and analytical skills.
Impact on Company Growth
Romina Rooney's strategic leadership played a pivotal role in navigating a company through a Series E funding round, leading to a $1 billion valuation and unicorn status. She successfully expanded and refined post-sales processes, contributing significantly to the company's scalable growth during exponential phases.