Agnieszka Kozanecka
About Agnieszka Kozanecka
Agnieszka Kozanecka is a Payout Specialist at Airhelp, where she has worked since 2016. She has previous experience in various temporary roles and as a Sourcing Specialist at Vestas and a Customer Service Specialist at PPG Coatings Poland.
Work at AirHelp
Agnieszka Kozanecka has been employed at AirHelp since 2016, serving as a Payout Specialist. In this role, she is responsible for managing and processing payouts to customers. Her tenure at AirHelp spans over eight years, during which she has contributed to the company's mission of assisting air passengers with compensation claims. The position is based in Berlin, Germany.
Previous Employment Experience
Before joining AirHelp, Agnieszka Kozanecka held various temporary positions from 2013 to 2014. In 2015, she worked as a Sourcing Specialist at Vestas for six months in Arhus, Midtjylland, Denmark. Additionally, she spent five months as a Customer Service Specialist at PPG Coatings Poland Sp. z o.o. in Poland during the same year. These roles provided her with diverse experience in customer service and sourcing.
Education and Expertise
Agnieszka Kozanecka studied Sociology at Collegium Da Vinci from 2006 to 2008. This educational background has likely contributed to her understanding of customer interactions and service dynamics in her professional roles. Her studies provided her with foundational knowledge that supports her work in customer service and payout management.