Anna Jankiewicz
About Anna Jankiewicz
Anna Jankiewicz is a Senior Air Claim Specialist in Customer Support at AirHelp, where she has worked since 2018. She is also a psychology student and volunteers at a helpline for cancer support, demonstrating her commitment to personal development and community service.
Work at AirHelp
Anna Jankiewicz has been employed at AirHelp since 2018, where she holds the position of Senior Air Claim Specialist in Customer Support. Her role involves assisting customers with air travel claims, ensuring they receive the necessary support and guidance throughout the claims process. Based in Gdańsk, woj. pomorskie, Polska, Anna has accumulated six years of experience in this field, contributing to the company's mission of helping travelers navigate their rights and claims.
Education and Expertise
Anna Jankiewicz has a strong educational background in psychology and language teaching. She studied at Uniwersytet Gdański, where she earned a Magister (Mgr) in Psychology from 2018 to 2023. Additionally, she attended Nauczycielskie Kolegium Języków Obcych w Szczytnie, achieving a Licencjat in Teaching English from 2006 to 2009. She furthered her studies at Wyższa Szkoła Humanistyczna im. Aleksandra Gieystora w Pułtusku, obtaining a Magister (Mgr) in Language Didactics from 2009 to 2011. She also studied Socjoterapia at Uniwersytet Warmińsko-Mazurski w Olsztynie in 2016-2017.
Volunteering and Community Support
In addition to her professional work, Anna Jankiewicz volunteers at a helpline that provides support to individuals with cancer and their families. This involvement reflects her commitment to community service and her desire to assist those in need. Her volunteer work complements her educational pursuits in psychology, allowing her to apply her knowledge in real-world situations.
Workshops and Teaching Experience
Anna Jankiewicz conducts workshops that focus on soft skills development for both children and parents. Her experience includes teaching English to diverse age groups, encompassing both children and adults. This teaching background enhances her ability to facilitate workshops effectively, fostering communication and interpersonal skills among participants.