Ariel Wu
About Ariel Wu
Ariel Wu is a Junior Communications Coordinator at Airhelp, where she has worked since 2019. She holds a Master of Arts from The Berlin School of Economics and Law and has experience in external relations and market intelligence.
Current Role at AirHelp
Ariel Wu serves as a Junior Communications Coordinator at AirHelp, a position she has held since 2019. In this role, she is responsible for ensuring that customer targeting efforts are consistent and persuasive across 15 different languages. Her work contributes to the company's mission of assisting air passengers with their rights and claims. Wu's focus on communication strategies plays a vital role in enhancing the company's outreach and engagement with diverse audiences.
Education and Expertise
Ariel Wu holds a Master of Arts degree from The Berlin School of Economics and Law, where she studied from 2016 to 2018. Prior to that, she completed her Bachelor of Arts at National Chengchi University from 2012 to 2016. Additionally, she studied International Relations at American University for one year, from 2014 to 2015. This educational background provides her with a solid foundation in communication and international relations, which she applies in her current role.
Previous Experience in Communications
Before joining AirHelp, Ariel Wu gained valuable experience in the field of communications through various internships. In 2015, she worked as an External Relations Intern at the Center for Strategic and International Studies (CSIS) in Washington, D.C., for two months. In 2016, she served as a Market Intelligence Research Assistant at the Institute for Information Industry in Taipei, Taiwan, for one month. Additionally, she worked as a Mena Research Assistant at Eipisa in Brussels for two months in 2017. These roles helped her develop skills in research and communication.
Skills in User Experience Optimization
Ariel Wu has experience in optimizing usability through conducting surveys and user interviews as part of a UX team. This involvement demonstrates her ability to gather user insights and apply them to improve communication strategies. Her focus on user experience aligns with her role in communications, where understanding the audience is crucial for effective messaging.