Justyna Rodak
About Justyna Rodak
Justyna Rodak is a Claim Specialist at Airhelp, where she has worked since 2015. She has a background in market research and data analysis, with degrees in Economics and Arts from the University of Gdansk.
Work at AirHelp
Justyna Rodak has been employed at AirHelp as a Claim Specialist since 2015. In this role, she is responsible for handling claims related to air travel disruptions. Her duties include managing translations from Polish and English to Danish, ensuring effective communication with clients. Over her nine years at AirHelp, she has developed expertise in the claims process and customer service.
Previous Experience
Before joining AirHelp, Justyna Rodak worked at Thomson Reuters as a Data Analyst from 2014 to 2015. During her eight-month tenure in New York, she conducted an analysis of the SEO market in Denmark. Earlier, she briefly worked as a Market Researcher at Pr Management in Sweden for one month in 2013, where she gained initial experience in market analysis.
Education and Expertise
Justyna Rodak studied at the University of Gdansk, where she earned a Bachelor of Arts degree from 2010 to 2014. She furthered her education at the same institution, obtaining a Master of Arts in Economics from 2014 to 2016. Her academic background provides her with a strong foundation in economic principles and analytical skills relevant to her professional roles.
Skills and Responsibilities
In her current position as a Claim Specialist, Justyna Rodak is skilled in ensuring data accuracy and quality control in client deliverables. Her experience includes handling translations and managing claims, which requires attention to detail and effective communication. Her analytical background supports her ability to assess and resolve client issues efficiently.