Katherine Rummery
About Katherine Rummery
Katherine Rummery serves as the Managing Director of AirHelp Germany GmbH and has extensive experience in human resources across various companies. She has played a significant role in enhancing AirHelp's legal network and multilingual capabilities, advocating for air passenger rights globally.
Current Role at AirHelp
Katherine Rummery serves as the Managing Director of AirHelp Germany GmbH since 2023. She has been pivotal in overseeing operations and strategic initiatives within the company. In addition to her current role, she has held various positions at AirHelp, including Chief Human Resources Officer and Vice President of Human Resources. Her leadership has contributed to the company's growth and its advocacy for air passenger rights.
Previous Experience in Human Resources
Katherine Rummery has extensive experience in human resources across multiple organizations. She worked at eBay Inc as an Interim HR Manager in 2004 and held various HR leadership roles at companies such as Amadeus IT Group, Tangoe, and TRX, a Concur Company. Her roles have included Head of Human Resources and Director of Human Resources EMEA, where she focused on employee engagement and organizational development.
Educational Background
Katherine Rummery studied at the University of Bradford, where she earned a Bachelor’s Degree in Peace Studies, with majors in International Relations and Affairs, and Social Psychology from 1993 to 1996. She is currently pursuing a Bachelor of Architecture at IU International University of Applied Sciences, which she began in 2023 and is expected to complete in 2026.
Contributions to AirHelp
Katherine Rummery has played a significant role in enhancing AirHelp's capabilities. She has been instrumental in expanding the company's legal network across 30 countries, which has strengthened its advocacy for air passenger rights. Additionally, she has contributed to the development of multilingual support services in 16 languages, improving accessibility for international clients.
Technology Integration in Claims Processing
Katherine Rummery has been involved in integrating advanced technology to streamline the claims process for air passengers at AirHelp. Her efforts have focused on making the claims process more accessible and efficient, which aligns with the company's mission to advocate for passenger rights and improve customer experience.