Susana Passinhas
About Susana Passinhas
Susana Passinhas is a Senior Product Designer with extensive experience in UX/UI design, currently working at AirHelp and serving as a mentor at the Interaction Design Foundation and UX Design Institute. She has a strong background in design, having worked in various roles across Europe, and possesses skills in motion graphics, user testing, and design thinking.
Current Role at AirHelp
Susana Passinhas serves as a Senior Product Designer at AirHelp since 2022. In this role, she focuses on enhancing user experience and interface design, contributing to the company's mission of assisting air passengers with their rights. Her position is based in Barcelona, Catalonia, Spain, where she applies her extensive design expertise to improve product offerings.
Professional Experience in UX/UI Design
Susana has accumulated significant experience in UX/UI design across various organizations. Prior to her tenure at AirHelp, she worked at letgo as a Senior UX/UI Designer from 2019 to 2021 in Barcelona. Additionally, she has held positions at MediaLAB Amsterdam, Havas Worldwide Digital, and Quby, where she developed her skills in interaction design and visual design. Her diverse background includes roles as a Web Designer and Multimedia Designer, showcasing her versatility in the field.
Education and Academic Background
Susana Passinhas holds a Master's degree in Design and Multimedia from Universidade de Coimbra, which she completed from 2012 to 2014. She also earned an Undergraduate Degree in Audiovisual and Multimedia from Escola Superior de Comunicação Social, studying from 2002 to 2006. Additionally, she completed a Professional Course in Graphic Design and Multimedia at Restart - Creative Education in 2008, further solidifying her foundation in design principles.
Mentorship and Teaching Roles
In addition to her design work, Susana is actively involved in mentorship and teaching. Since 2020, she has been an UX/UI Design Instructor and Mentor at AllWomen in Barcelona. She also serves as a UX/UI Design Mentor at the Interaction Design Foundation and the UX Design Institute, both of which she joined in 2022. Through these roles, she facilitates workshops and guides aspiring designers in developing their skills.
Skills and Interests in Design
Susana possesses a range of skills that enhance her design capabilities, including motion graphics, video editing, and knowledge of HTML5 and CSS3. She employs design thinking processes and methodologies such as guerrilla testing and A/B testing to refine user experiences. Her strong interest in human behavior and emotional intelligence informs her design approach, allowing her to create user-centered solutions.